{"id":1079,"date":"2016-08-22T12:11:13","date_gmt":"2016-08-22T16:11:13","guid":{"rendered":"http:\/\/technews.simmons.edu\/?p=1079"},"modified":"2023-12-15T00:32:39","modified_gmt":"2023-12-15T05:32:39","slug":"weve-got-answers-get-help-online-and-on-campus","status":"publish","type":"post","link":"https:\/\/technews.simmons.edu\/?p=1079","title":{"rendered":"We&#8217;ve Got Answers: Get Help Online and On Campus"},"content":{"rendered":"<p>Fall semester is just around the corner, and while we\u2019re all eager to spend more time in the sun, we also can\u2019t wait to welcome everyone to campus!<\/p>\n<p>We want to ensure that you have the resources you need to get going right away.<\/p>\n<h3><b>Find Answers to Your Tech Questions<\/b><\/h3>\n<p><b>Online<\/b><br \/>\nThe <a href=\"http:\/\/servicedesk.simmons.edu\/\">Service Desk website<\/a> is always available and it features answers to common questions and links to popular services. You can also submit support requests directly from the site.<\/p>\n<p><b>Service Desk<\/b><br \/>\nOpen for phone support Monday\u2013Friday from 7:30am\u20135:30pm, with additional classroom\/event support hours from 5:30\u20139pm on weekdays and 8am-3pm on Saturdays.<\/p>\n<p><b>Technology Support Center<\/b><br \/>\nLocated on the 3rd floor of Lefavour Hall in L331 and open for walk-ins Monday\u2013Friday from 8am\u20136pm.<\/p>\n<p><b>Get Started with Technology at Simmons<\/b><br \/>\nIf you\u2019re new to Simmons, get going with our <a href=\"http:\/\/internal.simmons.edu\/students\/general-information\/technology\/quick-start-guides\">quick start guides<\/a> for students, faculty, and staff.<\/p>\n<h3><b>Stay Safe on Campus<\/b><\/h3>\n<p>Simmons Public Safety has officers available across the academic and residence campuses 24\/7 to help keep everyone safe. In an emergency, call 617-521-1111 (or dial 911). For all other Public Safety needs, call 617-521-1112.<\/p>\n<h3><b>Plan an Event or Meeting<\/b><\/h3>\n<p>If you\u2019d like to schedule an event or reserve a room on campus, you can submit your request by contacting<a href=\"mailto:conferences@simmons.edu\">conferences@simmons.edu<\/a> or online at <a href=\"http:\/\/events.simmons.edu\/\">events.simmons.edu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fall semester is just around the corner, and while we\u2019re all eager to spend more time in the sun, we also can\u2019t wait to welcome everyone to campus! We want to ensure that you have the resources you need to get going right away. Find Answers to Your Tech Questions Online The Service Desk website [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[341,347],"class_list":["post-1079","post","type-post","status-publish","format-standard","hentry","category-technews","tag-341","tag-347"],"_links":{"self":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/1079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1079"}],"version-history":[{"count":1,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/1079\/revisions"}],"predecessor-version":[{"id":1080,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/1079\/revisions\/1080"}],"wp:attachment":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}