As we all prepare for the Fall semester, Simmons Technology Services & Support is continuing to adapt our services to support you during these challenging times. We will continue our extended phone support hours through the Fall Semester and provide 1:1 in-person support by appointment. <\/p>\n\n\n\n
The Service Desk provides remote support via phone and email. Our extended phone support hours are:<\/p>\n\n\n\n
Support analysts can assist with a wide variety of tasks over the phone. Analysts can use a remote support tool, with your permission, to see your device remotely and troubleshoot problems that are hard to describe or resolve.<\/p>\n\n\n\n
The Technology Support Center is available to assist you in person by appointment only. The appointments are scheduled in advance and intended to assist with issues such as a computer repair, replacement, or other problems that cannot be done remotely. Safety during these appointments are a top priority. We will be using PPE, maintaining safe distance, and keeping the appointment brief to minimize the risk of spreading COVID-19. Appointments can be made by contacting the Service Desk. As we all prepare for the Fall semester, Simmons Technology Services & Support is continuing to adapt our services to support you during these challenging times. We will continue our extended phone support hours through the Fall Semester and provide 1:1 in-person support by appointment. The Service Desk provides remote support via phone and email. […]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3],"tags":[369,30,35,34],"class_list":["post-1447","post","type-post","status-publish","format-standard","hentry","category-technews","tag-369","tag-30","tag-support","tag-technology-support"],"_links":{"self":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/1447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1447"}],"version-history":[{"count":3,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/1447\/revisions"}],"predecessor-version":[{"id":1452,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/1447\/revisions\/1452"}],"wp:attachment":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
As always, you can call us for support at 617-521-2222, email us at servicedesk@simmons.edu<\/a>, or visit our website at https:\/\/servicedesk.simmons.edu<\/a> for<\/p>\n","protected":false},"excerpt":{"rendered":"