{"id":924,"date":"2015-08-24T11:47:09","date_gmt":"2015-08-24T15:47:09","guid":{"rendered":"http:\/\/technews.simmons.edu\/?p=924"},"modified":"2023-12-14T03:07:16","modified_gmt":"2023-12-14T08:07:16","slug":"weve-got-answers-tech-help-online-and-on-campus","status":"publish","type":"post","link":"https:\/\/technews.simmons.edu\/?p=924","title":{"rendered":"We&#8217;ve Got Answers: Tech Help Online and On Campus"},"content":{"rendered":"<p style=\"color: #333333;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-861 size-thumbnail\" src=\"http:\/\/technews.simmons.edu\/wp-content\/uploads\/2015\/04\/question-mark-icon-150x150.jpg\" alt=\"question-mark-icon\" width=\"150\" height=\"150\" srcset=\"https:\/\/technews.simmons.edu\/wp-content\/uploads\/2015\/04\/question-mark-icon-150x150.jpg 150w, https:\/\/technews.simmons.edu\/wp-content\/uploads\/2015\/04\/question-mark-icon.jpg 250w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/>With the fall semester about to begin, Simmons Technology would like to remind everyone that you can access many technology resources both on- and off-campus. Whether it\u2019s your first day at Simmons or just the first day of a new semester, we\u2019re here to help.<\/p>\n<h3 style=\"color: #333333;\"><b>Find Answers to Your Questions:<\/b><\/h3>\n<p style=\"color: #333333;\"><b>Online<\/b><br \/>\nThe\u00a0<a style=\"color: #06529e;\" href=\"http:\/\/servicedesk.simmons.edu\">Service Desk website<\/a>\u00a0is always available and it features answers to common questions and links to popular services. You can also submit support requests directly from the site.<\/p>\n<p style=\"color: #333333;\"><b>Service Desk<\/b><br \/>\nOpen for phone support Monday\u2013Friday from 7:30am\u20135:30pm, with additional classroom\/event support hours from 5:30pm\u20139:00pm on weekdays and 8:00am-3:00pm on Saturdays.<\/p>\n<p style=\"color: #333333;\"><b>Technology Support Center<\/b><br \/>\nLocated on the 3rd floor of Lefavour Hall in L331 and open for walk-ins Monday\u2013Friday from 8:00am\u20136:00pm.<\/p>\n<h3 style=\"color: #333333;\"><b>Get Started with Technology at Simmons:<\/b><\/h3>\n<p style=\"color: #333333;\">If you\u2019re new to Simmons, get started quickly with tech overviews:<\/p>\n<ul style=\"color: #333333;\">\n<li><a style=\"color: #06529e;\" href=\"http:\/\/internal.simmons.edu\/students\/general-information\/technology\">For Students<\/a><\/li>\n<li><a style=\"color: #06529e;\" href=\"http:\/\/internal.simmons.edu\/faculty-staff\/general-information\/technology\">For Faculty &amp; Staff<\/a><\/li>\n<\/ul>\n<p style=\"color: #333333;\">Learn more about our\u00a0<a style=\"color: #06529e;\" href=\"http:\/\/servicedesk.simmons.edu\/services\">Popular Services<\/a>, including:<\/p>\n<ul style=\"color: #333333;\">\n<li>AARC<\/li>\n<li>Campus Print<\/li>\n<li>Simmons Moodle<\/li>\n<li>Technology Discounts<\/li>\n<\/ul>\n<p style=\"color: #333333;\">Find out about\u00a0<a style=\"color: #06529e;\" href=\"http:\/\/servicedesk.simmons.edu\/informationsecurity\">Information Security<\/a>\u00a0and download\u00a0<a style=\"color: #06529e;\" href=\"http:\/\/servicedesk.simmons.edu\/articles\/index.php?action=showEntry&amp;data=4113\">antivirus apps<\/a><\/p>\n<h3 style=\"color: #333333;\"><b>Access Training &amp; Support:<\/b><\/h3>\n<p style=\"color: #333333;\">Simmons Technology provides online and in-person\u00a0<a style=\"color: #06529e;\" href=\"http:\/\/servicedesk.simmons.edu\/training\">training<\/a>on a variety of tools.<\/p>\n<p style=\"color: #333333;\">Support is available online and over the phone:<\/p>\n<ul style=\"color: #333333;\">\n<li><a style=\"color: #06529e;\" href=\"http:\/\/servicedesk.simmons.edu\/getsupport\">Submit a support request<\/a><\/li>\n<li>Or, call 617-521-2222 to speak directly to a technician<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>With the fall semester about to begin, Simmons Technology would like to remind everyone that you can access many technology resources both on- and off-campus. Whether it\u2019s your first day at Simmons or just the first day of a new semester, we\u2019re here to help. Find Answers to Your Questions: Online The\u00a0Service Desk website\u00a0is always [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[331,337],"class_list":["post-924","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-331","tag-337"],"_links":{"self":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=924"}],"version-history":[{"count":1,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/924\/revisions"}],"predecessor-version":[{"id":925,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=\/wp\/v2\/posts\/924\/revisions\/925"}],"wp:attachment":[{"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/technews.simmons.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}