Category Archives: TechNews

Get the Scoop on Internships with the Peer Internship Network

As part of the yearly Founder’s Day celebration, students are asked to participate in an essay contest that proposes a project that aims to improve the Simmons experience. Last year’s winner, Marie Ledger ’12, advanced the idea of an internship database that would provide prospective interns at Simmons with feedback on internship experiences from other students and create a way for current students and alumnae/i to network.

After President Drinan selected Marie’s essay, the Career Education Center (CEC) started work on planning and implementing the database. Once the CEC had proposed building the database into CareerLink, they partnered with Technology to identify a vendor to configure the database and to begin work on a rollout and communication strategy.

As of January 2013, the Peer Internship Network is set up and the team is gathering internship feedback from students and alumnae/i to populate it. The database will contain information about the student who submitted the internship listing, basic information about the employer, whether the internship is for-credit and/or paid, and a description and rating of the experience. If you have past internship experience and you’d like to contribute, please log in to CareerLink and see the information at the top of the screen.

Once the Peer Internship Network is officially unveiled, we’ll be spreading the word on campus and online. Keep an eye on Simmons Connection for more information.

Tips for Better YouTube Video Streaming

As the number of educational and informational videos on YouTube has grown, it has become an important source of streaming video content in classrooms and meetings. Because so many people are uploading and/or viewing content on YouTube at any given time, this can lead to occasional lags when videos are loading. Unfortunately, there is little that Simmons can do to rectify this issue. The lag is caused not by our servers or the Internet connection at Simmons but by the volume of bandwidth available at YouTube.

If we think of a flow of information like water, bandwidth represents the size of the pipe that the water flows through. Depending on the availability of bandwidth, a YouTube video can fluctuate in quality or pause while additional content loads. YouTube is working to make their video player more efficient and to present videos that will automatically adjust in quality based on available bandwidth, but neither of these tactics represents a complete solution to the lag in loading times.

There are a couple of things you can do to help alleviate slow loading times for videos. First, if you’re loading a long video but only want to show a select portion of it, you can create and share a link or embed the video on a website with a specified start time by following the instructions here. If a video is slow to load, you may also want to refresh the page or clear your web browser’s cache. You can find instructions on how to do that here. If you’ve tried these solutions and you find that video lag is still a persistent problem, please contact the Service Desk at 617-521-2222.

An Update on Google Apps for Faculty and Staff

The Technology team is moving rapidly to prepare for the Google Apps migration for faculty and staff. As we get ready to kick things off in January, we wanted to let you know when you’ll be migrated and what you can do to prepare.

We have recently posted the full migration schedule on ourproject website. The timeline is broken down into departments and schools. As your migration date approaches, Technology will work with a department or school liaison to coordinate individual migrations based on your availability.

Prior to your migration date, you will receive additional information about what to expect. If you want to get a jumpstart on migration, you can take a few steps to prepare. These include cleaning up old email folders. If you have email from several years stored on your computer, this is a great opportunity to get rid of old emails and files you no longer need. If you have questions about how to do this, please contact us. If you want to know more about the Simmons College email retention policy, please visit theSimmons College Policy Index or contact the College Archivist, Jason Wood.

If you’d like to learn more about Google Apps and how to use it, we recommend checking out the Quick Start Guides on the project site or attending an introductory training. We’re scheduling these sessions now and they’ll be available starting in January. Each session will provide an overview of Google Apps for Education and we’ll be available to answer questions you might have.

A question we’ve been hearing a lot recently is, “What’s happening to Meeting Maker?” To make this transition as smooth as possible, we’re going to keep Meeting Maker running for the time being. Once everyone has been moved to Google Apps (late April), we will set a timeline for shutting it off. One reason for keeping Meeting Maker active is that not all faculty and staff are moving to Google Apps simultaneously. If your department is moving early, you might still need Meeting Maker for appointments set by colleagues in other departments. Additionally, there is no foolproof way to move all meetings from Meeting Maker to Google Apps without potentially losing data. You will need to manually create any recurring appointments in Google Calendar. We estimate that this will take no more than an hour, even for those of you with complex recurring meetings. The Service Desk and migration team are also here to help you with the transition.

We hope you will take time to look at the project site and to familiarize yourself with Google Apps for Education. We’ll make announcements about training and additional resources after the winter break.

GSLIS Student Analysis Helps to Improve Simmons Connection

In Technology, we’re always looking for new ways to collaborate with other members of the Simmons community to get a fresh perspective on how we are contributing to Simmons and in what areas we could improve our services.

During the Fall 2012 semester, a group of students in GSLIS Professor Rong Tang’s Usability and User Experience course applied their knowledge to conduct a thorough evaluation of the Simmons Connection website. Working with Senior Web Developer Shino Ito, the students, Eric Gibbs, Lin Lin, and Elizabeth Quigley, researched usability studies for similar websites, designed a usability test, and recruited other students to participate in it. After the study sessions were completed, the GSLIS team analyzed the results and made recommendations for usability improvements on Simmons Connection.

The recommendations they included mirror several areas where we have focused attention based on previous feedback. Their work validated anecdotal evidence we had received from our customers and provided us with useful suggestions for how to improve the usability of the site. We’d like to thank them for their work and recognize the value of these kinds of projects that provide constructive feedback and give students experience and knowledge they can apply in their careers.

Microsoft Office Work-at-Home Discounts for Faculty and Staff

Did you know that you can get Microsoft Office for your personal computer for only $15? The Microsoft Work-At-Home license program allows Simmons College employees to purchase Microsoft software for use on their personal computers at a discounted price. The software can be downloaded instantly or mailed directly to you.

Available software includes Office 2010, Office for Mac, Windows 7, and more. To get started, follow this link and sign in with your Simmons user name and password. Then click on the “Faculty/Staff” tab and choose the product you’d like to purchase.

Through this site, you can also access discounts on software from Adobe (Photoshop, InDesign, and more) and statistical analysis software like SPSS.

Microsoft Unveils Windows 8

In October, Microsoft released the newest version of the Windows operating system. Windows 8 represents a big change for Microsoft because it is designed to work across computers, tablets, and phones. It also takes advantage of new technologies like cross-device synchronization and cloud computing by incorporating them directly into the operating system.

Any major change to an operating system (like Windows or Mac OS) presents a unique challenge for the Technology team. We need to simultaneously support customers who are using the new system and carefully plan for an upgrade of all compatible Simmons-owned computers and devices.

At this time, we are working to provide Service Desk employees with the skills needed to support Windows 8 as members of the Simmons community begin purchasing devices running the new operating system. We’re also making a careful assessment of the effort involved in upgrading compatible computers at Simmons. The first step will be to install Windows 8 on several computers in Technology and on a small number of public-use computers in the library. Deploying Windows 8 to these computers will allow us to assess its viability for a large scale upgrade in the next 12-18 months.

If you are considering upgrading your personal computer or purchasing a new device running Windows 8, we recommend visiting the officialMicrosoft Windows 8 website, where you can get more information about the operating system and find out how it is different from previous versions.

An Update on Google Apps for Faculty and Staff

As we continue to plan the migration of faculty and staff email and calendaring to Google Apps for Education, we want to keep you up to date on the project. We respect your need for information, so we will be transparent throughout this process as we bring these powerful new tools online for the community.

Right now, Technology is working with the Leadership Team to determine dates for migrating faculty and staff. The migration will be done in phases so we can provide individual assistance and instruction to everyone. Our goal is to begin the migration in January and continue through the Spring semester. We hope to have the full migration schedule available for you in December.

In order to prepare for the migration and to better anticipate issues that might arise, we are currently moving all Technology employees to Google Apps for Education. This pilot period will help us work through technical challenges so we can minimize disruption during the larger migration. During this period, our staff is also completing additional Google Apps training and certification so they can provide expert-level support.

With regard to training and support, we are evaluating options for online and on-site training sessions and preparing a project website that will provide you with the migration schedule, answers to commonly asked questions (for example, what if you have a personal Gmail account?), links to support resources, and more. You can access the site here, and we hope you’ll continue to check back for updates as we move forward.

We will continue to communicate updates frequently via this newsletter, the project site, and individual messages as necessary, and we are always available to answer questions you have.

Google Apps for Education: Core vs. More

In addition to Google Apps for Edu Core Apps such as Gmail and Calendar, Simmons has enabled Consumer Apps, such as Google+, Blogger, YouTube, Maps, and more.

These additional apps present a wealth of resources for the Simmons community, but they do differ from the Core Apps in a few important ways. For example, Core Apps are covered in the contract that Simmons has with Google, meaning that none of the information in those apps will be used by Google for any purpose other than providing service and support for our Google Apps for Education account.

Consumer Apps are additional services provided by Google that Simmons has enabled to improve your experience using Google Apps for Education. The first time you use any of the Consumer Apps, you will be asked to agree to a separate set of terms and conditions that cover those products. These products are not covered by the same agreement that governs use of the Core Apps and using them with your Simmons account is equivalent to using a personal Google account.

Because the Consumer Apps are not covered under our agreement with Google, no one at Simmons will be required to use any of the Consumer Apps and choosing not to use them will in no way affect your use of the Core Apps.

To find out more, please see this article on the Google Apps for Edu project website. If you have any questions about Consumer Apps, please contact us at 617-521-2222.

FAQs and Video Tutorials from the Service Desk

Not sure how to find AARC? Wondering how to use Campus Print? Curious about technology discounts?

Did you know that you can access answers to these and dozens of other common technology questions on the Service Desk website? In addition to the FAQs, we’re also adding new video tutorials every week!

Simply follow this link or connect to the Service Desk website and then click on FAQ in the top menu bar.

Faculty Record and Share Their Classes with Tegrity

Since September, Simmons Technology has been working with a small group of faculty members to test a new product called Tegrity for capturing and sharing lectures, presentations, and other in-class activities. We want to provide an update on how faculty have been using Tegrity and some of the opportunities it might create in the future.

School of Management professor Jill Avery was able to leverage Tegrity to help a number of students who missed one of her classes in order to attend a conference. Professor Avery reached out to Technology for a way to record the content of her course and make it available to students online. Technology was able to work with her to add Tegrity to her course, record course content, upload it to Moodle, and make it available to students within Moodle.

Michael Jordan, professor in the department of Chemistry & Physics, has also been recording all of his lectures in PHYS 103 and making the videos available in Moodle for his students as an optional way to review content. In addition, Professor Jordan is giving students the opportunity to record their own videos and upload them to Moodle. He has also edited course content using external tools on his computer and uploaded them back into Tegrity for student access.

These are just a couple of examples of how faculty are using Tegrity in their classes. If you are a faculty member who’s interested in using Tegrity during the Spring semester, please email [email protected] for more information.