If you’re holed up in your apartment or at a café studying for finals, or if you have a trip planned for the semester break, it’s easy to stay connected and get tech support from Simmons while you’re away from campus.

Service Desk Support

Open for phone support Monday-Friday from 7:30am – 5:30pm at 617-521-2222.

If you need help during the evening or on the weekend, or if you’d rather not pick up the phone, you’ll find answers to many common questions on the Service Desk website.

Services Available Anywhere

You can access your email, calendar, Google docs, Moodle, AARC, Workday, and more from almost any device using mobile sites and apps.

If you need access to technology services that are only available from the on-campus network, you can tap into them remotely using VPN. Simmons VPN is accessible on most computers and mobile devices.

There’s been a surprising amount of talk lately about cyber security. This important but often overlooked topic even made an appearance in a presidential debate as “the security aspect of cyber.” We’re not 100% sure what that means, but we do know that October is National Cyber Security Awareness Month (NCSAM), and we want to help you understand the threats to your computers, mobile devices, and data.

Here are some resources to help you learn more and stay safe online:

• Simmons College Information Security
• NCSAM at StaySafeOnline.org
• Antivirus software download
• Google’s Safety Center
• Built-in Security from Microsoft
• McAfee’s Guide to Secure Online Shopping (PDF)

If you have any questions about cyber security, keeping your devices and data safe, or working with sensitive data at Simmons, the Service Desk is always available to help.

In September, Simmons College welcomed Marjorie “Honey” Pike as our new Director of Public Safety and Chief of Police. To help the campus community learn more about Honey’s background and plans for her work at Simmons, we sat down to ask her some questions about her approach to policing, community engagement, and more.

Read the full interview here.