Tag Archives: 201401

FEATURED ARTICLE: When Classes Are in Session, We’re Here to Support You

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As we begin the Spring semester, we want to ensure that everyone is aware of our extended support hours. In a nutshell, if classes are in session, we’re here to help.

We provide desktop, networking, and classroom/event support onweekdays from 7:30am – 6:00pm, with additional classroom/event support hours from 6:00pm – 9:00pm.

If you need support for a weekend event, please let us know by using thiscontact form.

To get support, stop by LEF-331, visit us online atservicedesk.simmons.edu, or call 617-521-2222.

Improving Public Access Computers Through Virtualization

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vdi_public_pcDuring the Spring semester, Simmons Technology will be working on a pilot program to virtualize some public access computers in the library and other select locations throughout campus. Virtualization is a process by which all of the tasks that normally run on a single, stand-alone computer are shifted to a powerful, centralized computer called a server.

There are several advantages to virtualization. It allows you to access the same resources by logging into any computer, reduces the traditional issues that slow down stand-alone computers, and provides us with real-time stats so we can keep all of our public access computers online and functioning at a high level twenty-four hours a day. This means that virtualized computers should have reduced login times and improved performance compared to the computers that are currently in use.

From a practical standpoint, this change should not have a negative impact on your ability to use public computers at Simmons. The login screen will look slightly different, but you will still use your Simmons username and password to access the computer. Once you’re logged in, the desktop should look the same as it does now, and you’ll have access to the same software you currently use, as well as your storage space on the Y drive.

We’ll be sending out periodic updates about this project during the Spring semester, but if you have any questions, please feel free to reach out to the Service Desk.

Video Content Management: Defining the Options

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video-iconWithin the last decade, the barrier between consumer and academic technologies has crumbled, and we now use more devices, apps, and other tools than ever before in our teaching and learning. While these changes provide numerous opportunities for innovation in higher education, they also present an array of options that come with very little guidance as to when and how to use appropriate technology.

Currently, Simmons Technology is working on several projects that aim to assist our faculty and staff in making informed and beneficial choices about technology. One such project is our guide to video content management, which covers the major products in use for video creation, storage, and dissemination, and provides an overview of our current environment as well as our strategy for the future. It should serve as a starting point for faculty and staff who are currently using, or plan to use, video content in their classrooms or as a component of other projects. The guide is, of course, a living document, and we will be updating it to reflect changes in the global marketplace and the environment at Simmons.

Get Your Events Noticed with Digital Signage

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Whether you’re a student, faculty member, or Simmons staff, digital signage is the easiest and most effective way to advertise your upcoming events and activities.

Students
To announce an event on digital signage, submit your message to the leader(s) of your student organization.

Faculty and Staff
Each school and administrative department has designated representatives who can submit content to digital signage. To find out who to contact in your area, please refer to this list.

What to Submit

• Student, faculty, and staff events and activities

• Information about accessing Simmons’s services and reminders about important deadlines

• Announcements about new programs and opportunities at Simmons or other Colleges of the Fenway

Things to Remember

• Keep messages short

• Remember to include what the events is, when it’s happening, and where

• Let people know how to find more information about the event

Resources

• Interactive guide to using digital signage

• Complete digital signage instructions

Access Google Drive Even When You’re Offline

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google_drive_logoBeing offline when you need to get work done can be an anxiety-filled experience when so much of what we do is created and stored in the cloud. Fortunately, you can set up offline access to Google Drive so that important documents (or spreadsheets or presentations) will always be available whether you’re in class, in your office, on a flight, or enjoying a vacation in some remote destination*. When you enable offline access, Google Drive will sync your files to the device you’re using so they’re available when you’re offline. If you edit files while offline, Google Drive will sync them to the cloud once you’re back online.

To find out how to set up and use Drive offline, click here.

* – Please note that Simmons Technology does not encourage or endorse working while on vacation.