Concerned about Moodle support for you and your students? More help is on the way!

The Simmons Online Instructional Design team has partnered with Simmons Technology this summer to train front line phone support technicians at the Technology Service Desk on how to resolve basic Moodle issues.

The phone support staff is now ready to help faculty and students with things like: How do I access my Moodle course? Why isn’t my course visible to students? How can I add a discussion forum to my course space? Where can I find my grades?

Simmons Online and Technology are committed to continuous training and improvement as the front line support team increases their level of Moodle knowledge.