Let’s face it, when most people need tech help, they turn to a Google search and often get the answers they’re looking for in just a few minutes. Many of us, particularly students, prefer the convenience of self-service when we want quick resolutions.
It is with this in mind that we’re rolling out a redesigned Technology Support website in May. The new site is built around easy access to information about our most popular services and it will provide direct entry to our rapidly growing collection of how-to articles. Our service and support hours and contact information will be front and center, so you can get help quickly from wherever you are.
In addition, you’ll be able to access articles from the Technology newsletter, as well as important announcements and up-to-date information about new services and upcoming service changes.
We hope the new site saves you time, and maybe a few clicks, when you’re looking for answers to your tech questions. As always, we welcome your feedback. If you have questions about, or suggestions for, the new site after it launches, contact Simmons Technology at [email protected].