Tag Archives: 201409

Online Information Security Training Now Available

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securing-the-human-newsInformation security is a complex and constantly evolving topic. Threats to the security of the Simmons network and our data, as well as your personal data, change every day. Fortunately, there are steps you can take to stay secure and to prevent most common causes of unauthorized access to your information.

To help you better understand current threats to information security and the resources available to you, Simmons Technology is providing access to a short, video-based security awareness course called Securing the Human. Topics covered include: an overview of how criminals gain unauthorized access to data, staying safe when browsing and using email, securing your mobile device, tips for using social media safely, and keeping personal information secure on our network and in the cloud.

The course consists of 2-5 minute video sessions and takes about an hour to complete. It is available online at any time to faculty and staff.Completion of the training is necessary for compliance with Massachusetts Standards for the Protection of Personal Information, and we encourage you to do so at your earliest convenience.

You should have received an email recently notifying you that your account has been created and containing a link to the training. If you do not have this email, you can also access the training directly by visitingsso.securingthehuman.org/simmons and signing in with your Simmons username and password. If you have any problems accessing or completing the training, please contact the Service Desk at 617-521-2222.

Getting In-Person Technology Support

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Simmons Technology has centralized all in-person support in the Technology Support Center, located in L331 on the third floor of Lefavour Hall. Our technicians are available Monday-Friday from 8am-6pm to answer your questions and check out equipment.

If you need technology assistance while in the library, please come upstairs to the Technology Support Center, or contact the Service Desk at 617-521-2222.

Improved Conference Calling for Faculty and Staff

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Simmons Technology is expanding the availability of conferencing services for faculty and staff by enabling OpenVoice, an improved conference calling service. OpenVoice will provide continuously available toll-free audio conferencing numbers that you can use to host meetings of up to 125 participants. Meetings can be scheduled in advance or as needed, and sessions can be recorded for later use. The service is available 24/7 via your office phone, personal phone, and through the mobile app.

Please note that this is an additional service, and you can still use GoToMeeting when you want to incorporate technology (such as screen sharing and webcam use) into your meetings. OpenVoice provides a separate, on-the-go conferencing service that’s available just by picking up your phone.

In the next week, you will receive details via email, including your personal conference room number and PIN, as well as call-in numbers and links to download the app. There is no need to set up an account or password, and you can begin using the service as soon as you receive the email notification.

 

Streamlining the Technology Procurement Process

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Within Technology, we’re always looking for ways to improve workflows so we can reduce the time it takes to resolve support requests. In an effort to streamline the purchasing of hardware, software, and related technology, we have implemented an online request form for all technology procurements.

The online form is to be used for all requests, regardless of dollar amount or type of procurement (product, service, contract, etc.). Completing the form will initiate the request in our system and allow us to track and complete the purchase in an organized and timely manner.

When submitting your request, please include as much information about the purchase as possible in order to avoid delays. Please note that all requests for a contracted service or subscription will require approval from the Office of General Counsel during the purchasing process.

To submit a technology purchase request, please visitservicedesk.simmons.edu/getsupport/techpurchase. For more information about the technology procurement process, click here. If you have additional questions, please contact the Service Desk at 617-521-2222.