Simmons Technology continues to review recent incidents and take actions that make our infrastructure safer and less appealing to cybercriminals but there isn’t much we can do if you give away your credentials online.  In an effort to make our login process more secure, we will be doing the following in the near future:

• Removing DUO mobile passcode, phone callback, and SMS passcode features from Sharkpass/DUO.  Logging in will require utilizing a “Push” to your mobile device.  
• For those unable to use the DUO Push notification on their mobile app, hardware tokens and security keys will be made available.
• Implementing a mandatory password reset for the community.  

We realize these measures will cause a small change in the way some of us work and utilize Simmons resources.  We are confident that after a brief adjustment, all will be able to adapt and aid in helping create a safer online environment.  Please stay tuned for more information about these upcoming information security changes.  And please reach out to me or the Technology Service Desk ([email protected] or 617-521-2222) with any questions or concerns.

Thank you,

David Bruce
Vice President, CIO
Simmons University