Tag Archives: Duo

Phishing, Rogue Sharkpass/DUO pushes, and Job scams

A “wolf in sheep’s clothing”: someone or something that seems to be good but is actually not good at all

Some of you may have received a Phishing Email with the subject “A file has been shared with you”, or something similar.  This email “appears” to be coming from someone within Simmons or even from an external email address.  Clicking the link brings the victim to a web page that looks like an official-looking webpage and asks them to enter their username and password.  Once that information has been entered on the webpage it is captured by the cyber criminals.

Example of SharkPass

Almost immediately following, the cybercriminals attempt to login to Simmons’s email and systems with the stolen credentials and the victim will receive a Duo authentication request known as a “Rogue Push”, meaning one that was not requested.  If the victim approves the Duo request, then the cybercriminals are allowed in.  Think before you click!

The Job Scam is intended to steal money from the victim in one of two ways.  The first is that they ask for personal information plus a bank name.  They will then send an official looking email from that bank asking the victim to confirm details and maybe to reset a PIN code.  The scammers will try to use this information to login to the bank account and withdraw money.  The second way is to send the victim a paycheck in advance with instructions to use that check to purchase supplies or a computer from their vendor.  The victim purchases these items before the bank has time to clear the deposited check.  The fake check will bounce and the victim is left responsible for the purchases.  Other variations of this scam have involved sending cryptocurrency such as bitcoin to the scammers. 

Example email

As phishing and job scams targeting higher education persist, vigilance is key. Carefully inspect unsolicited emails and do not click links or provide information without verifying legitimacy first. Report suspect message as phishing in Gmail.  Research employers thoroughly when job hunting and avoid requests for upfront fees or personal details. Never provide banking information. Stay alert and contact the IT help desk with any online safety concerns. Using caution and common sense are our best defenses against those looking to take advantage.

New cell phone or mobile device?

Picture of new mobile deviceIf you are getting a new mobile device, it is important to enroll it with SharkPass/Duo to avoid any potential service disruptions. If you still have access to your existing device, you can find instructions on how to enroll a new device on the SharkPass information website. If you need a new activation link, you can contact the Simmons Technology Service Desk or call 617-521-2222 for assistance with enrolling your new device.

Important Sharkpass/Duo Changes

Logo of Duo SecuritySimmons Technology partners with Duo, our two-step authentication vendor, to provide students, faculty, and staff with a secure and seamless login experience. As part of our ongoing effort to improve security, we periodically review and update our security controls. We are currently looking at ways to improve our security platform, and as a result, there will be changes to the way we connect to Simmons’ computing resources. We ask that members of the community pay attention to any updates and be aware of how these changes may impact them.

Universal Prompt

On January 10, 2023, Simmons Technology will be implementing the Universal Prompt for Sharkpass/Duo, which will change the appearance of the login process for Simmons resources. The new prompt will have a redesigned interface that is sleeker and more simplified. This change is part of our ongoing efforts to improve the user experience and enhance security.


What do I need to do?

You do not need to take any specific action in preparation for this change. The Universal Prompt will automatically choose Duo Push as your preferred authentication device when you log into a Simmons resource. We ask that you be aware that this change will take effect on January 10, 2023, and be prepared for a slightly different login experience. All device management functions will still be available in the new interface, but the way these features are accessed may change.

For more information about the Universal Prompt’s redesigned user interface, please visit the SharkPass information site.