Category Archives: TechNews

Voicemail

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In July, Simmons transitioned to a new voicemail system providing easy configuration of Personal Announcements and Away messages through a new web interface.  This system includes voicemail to email and also provides advanced features such as support for blocking callers and delegating voicemail accounts to multiple users. 

If you have not already done so, please login to https://voicemail.simmons.edu to record your Personal Announcement greeting.  Please see these instructions for more information.  Technology has been working with individual Departments and Offices on the configuration of greetings for their central numbers.  Please contact the Service Desk for further assistance.

Zoom Pronouns

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Zoom has made sharing your personal pronouns in Zoom meetings simpler and more flexible. To take advantage of the new pronoun feature, make sure your computer has the latest version of Zoom and add your pronouns to your Zoom profile by:

  1. Open a browser, go to https://simmons.zoom.us, and log in.
  2. When you profile loads, click the Edit link to the right of your name.
  3. Scroll down to the Pronouns field and enter your pronouns as you would like them to appear in Zoom.
  4. Select how you would like to share your pronouns.
  5. Click Save.

When you join your next meeting, Zoom will display your pronouns according to the method you selected in your profile.

Zoom releases new versions of its client software on a regular basis. You can install any available updates from within the Zoom client. If you need assistance, please contact the Service Desk.

Simmons Voicemail and Phone upgrade Thursday evening, July 29

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On Thursday, July 29, at 6pm, Simmons will transition to a new voicemail system providing easy configuration of Personal Announcements and Away messages through a new web interface.  This system includes voicemail to email and also provides advanced features such as support for blocking callers and delegating voicemail accounts to multiple users. 

While this voicemail migration is scheduled for Thursday, July 29, all users should login now to https://voicemail.simmons.edu to record their new Personal Announcement greeting.  Please see these instructions for more information.

Saved voicemail messages from our retiring voicemail system will not be carried over to the new system, nor will any greetings or away messages. Technology will work with individual Departments and Offices on the configuration of greetings for their central numbers.  

Concurrent with the voicemail migration, we will transition to a new phone system.  The new system will operate the same as the present system on the same phones but will have some minor visual differences on the phone interface screen.  

Please reach out to the Service Desk at 617-521-2222 or [email protected] with any questions or concerns.