Tag Archives: Voicemail

Voicemail

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In July, Simmons transitioned to a new voicemail system providing easy configuration of Personal Announcements and Away messages through a new web interface.  This system includes voicemail to email and also provides advanced features such as support for blocking callers and delegating voicemail accounts to multiple users. 

If you have not already done so, please login to https://voicemail.simmons.edu to record your Personal Announcement greeting.  Please see these instructions for more information.  Technology has been working with individual Departments and Offices on the configuration of greetings for their central numbers.  Please contact the Service Desk for further assistance.

Simmons Voicemail and Phone upgrade Thursday evening, July 29

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On Thursday, July 29, at 6pm, Simmons will transition to a new voicemail system providing easy configuration of Personal Announcements and Away messages through a new web interface.  This system includes voicemail to email and also provides advanced features such as support for blocking callers and delegating voicemail accounts to multiple users. 

While this voicemail migration is scheduled for Thursday, July 29, all users should login now to https://voicemail.simmons.edu to record their new Personal Announcement greeting.  Please see these instructions for more information.

Saved voicemail messages from our retiring voicemail system will not be carried over to the new system, nor will any greetings or away messages. Technology will work with individual Departments and Offices on the configuration of greetings for their central numbers.  

Concurrent with the voicemail migration, we will transition to a new phone system.  The new system will operate the same as the present system on the same phones but will have some minor visual differences on the phone interface screen.  

Please reach out to the Service Desk at 617-521-2222 or [email protected] with any questions or concerns.

Checking Your Voicemail from Your Email

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Have you ever wished you could check all of your messages from one place? Now you can! Simmons Technology has introduced My CallPilot, a service that forwards your voicemail messages to your Simmons email. When you receive a new voicemail it will arrive in your inbox as an attachment to an email. Just click the attachment and listen to your message.

With My CallPilot, you can also get your voicemail anywhere you check your Simmons email: your office computer, your home computer, and your mobile device (iPhone, iPad, Blackberry, Android phones, and more).

To set up message forwarding, please contact the Service Desk for assistance. A full set of instructions for setting up message forwarding can be found here.