Dear Simmons Community:
The return to a campus under construction has introduced some challenges as we learn to adjust temporarily to a higher density environment. As more people congregate, live, and learn in different spaces, our wireless network is struggling to adapt. We have taken steps to configure our wireless network to offer better connectivity and further enhancements are in progress. It is important for Technology to know where and when issues are occurring. You may do this quickly by reporting problems to the Service Desk via our Wireless Network Support form.
Faculty and staff can help improve wireless connectivity for others by utilizing their wired network connections when at their desks. This will also provide the best network experience. Those needing assistance connecting their Simmons laptops to the wired network should contact the Service Desk via our General Support form, or by calling 617-521-2222.
Thank you for your assistance,
David Bruce