Tag Archives: 2016

Updates to Conference Rooms & Public Access Computers

In IT, the most important work is often the least obvious to our customers. A prime example of this is maintenance of existing technology. Over the summer, we cleaned and serviced the computers and other technology in all classrooms and common areas on campus. In addition, we’ve made the following important upgrades across campus.

Beatley Library

With the assistance of the staff at Beatley Library, we’ve transitioned their computers to virtual workstations where appropriate. These computers—called virtual desktop infrastructure (VDI) computers—store data and applications remotely. VDI computers are more cost effective and easier to service without compromising quality or performance.

Linda K. Paresky Conference Center

We’ve streamlined the video and sound systems in the Paresky Conference Center, making them more reliable, versatile, and easier to use.

School of Management Building

Of all the conference rooms on campus, M501/502 are among the most popular for meetings and seminars. To maintain a high level of usability in the rooms, we’ve replaced the projectors with laser projectors that provide a much brighter picture that’s visible throughout the space—even on very sunny days.

A Busy Summer on the Residence Campus

While most students were away for the summer, the Residence Campus continued to hum, welcoming guests for conferences, summer camps, and other events.

This summer, the Conferences & Events team put one of the College’s most valuable resources to very good use:

  • We welcomed more than 1,400 guests over a six-week period
  • The residence halls were occupied for a total of more than 6,500 bed nights
  • Over 15,000 meals were served in Bartol Hall
  • Summer revenues saw an 18% increase over 2015

Throughout the year, the Conferences & Events staff works to connect Simmons to the city of Boston and beyond—continuing to raise the profile of our campus in the community while identifying opportunities for revenue growth.

Academic Technology Corner: Moodle Support

moodle-support-newsConcerned about Moodle support for you and your students? More help is on the way!

The Simmons Online Instructional Design team has partnered with Simmons Technology this summer to train front line phone support technicians at the Technology Service Desk on how to resolve basic Moodle issues.

The phone support staff is now ready to help faculty and students with things like: How do I access my Moodle course? Why isn’t my course visible to students? How can I add a discussion forum to my course space? Where can I find my grades?

Simmons Online and Technology are committed to continuous training and improvement as the front line support team increases their level of Moodle knowledge.