Tag Archives: 201211

An Update on Google Apps for Faculty and Staff

As we continue to plan the migration of faculty and staff email and calendaring to Google Apps for Education, we want to keep you up to date on the project. We respect your need for information, so we will be transparent throughout this process as we bring these powerful new tools online for the community.

Right now, Technology is working with the Leadership Team to determine dates for migrating faculty and staff. The migration will be done in phases so we can provide individual assistance and instruction to everyone. Our goal is to begin the migration in January and continue through the Spring semester. We hope to have the full migration schedule available for you in December.

In order to prepare for the migration and to better anticipate issues that might arise, we are currently moving all Technology employees to Google Apps for Education. This pilot period will help us work through technical challenges so we can minimize disruption during the larger migration. During this period, our staff is also completing additional Google Apps training and certification so they can provide expert-level support.

With regard to training and support, we are evaluating options for online and on-site training sessions and preparing a project website that will provide you with the migration schedule, answers to commonly asked questions (for example, what if you have a personal Gmail account?), links to support resources, and more. You can access the site here, and we hope you’ll continue to check back for updates as we move forward.

We will continue to communicate updates frequently via this newsletter, the project site, and individual messages as necessary, and we are always available to answer questions you have.

Google Apps for Education: Core vs. More

In addition to Google Apps for Edu Core Apps such as Gmail and Calendar, Simmons has enabled Consumer Apps, such as Google+, Blogger, YouTube, Maps, and more.

These additional apps present a wealth of resources for the Simmons community, but they do differ from the Core Apps in a few important ways. For example, Core Apps are covered in the contract that Simmons has with Google, meaning that none of the information in those apps will be used by Google for any purpose other than providing service and support for our Google Apps for Education account.

Consumer Apps are additional services provided by Google that Simmons has enabled to improve your experience using Google Apps for Education. The first time you use any of the Consumer Apps, you will be asked to agree to a separate set of terms and conditions that cover those products. These products are not covered by the same agreement that governs use of the Core Apps and using them with your Simmons account is equivalent to using a personal Google account.

Because the Consumer Apps are not covered under our agreement with Google, no one at Simmons will be required to use any of the Consumer Apps and choosing not to use them will in no way affect your use of the Core Apps.

To find out more, please see this article on the Google Apps for Edu project website. If you have any questions about Consumer Apps, please contact us at 617-521-2222.

FAQs and Video Tutorials from the Service Desk

Not sure how to find AARC? Wondering how to use Campus Print? Curious about technology discounts?

Did you know that you can access answers to these and dozens of other common technology questions on the Service Desk website? In addition to the FAQs, we’re also adding new video tutorials every week!

Simply follow this link or connect to the Service Desk website and then click on FAQ in the top menu bar.