While many on-campus activities slow down after the Spring semester, this tends to be a busy time for the Technology team. We spend the summer months working on projects so they will be up and running by the beginning of Fall semester.

This summer, we’ll be overhauling the Service Desk website, making the most important information easier to find. In addition, we’ll improve the integration between the website, our knowledge base, and the ticket management system we use to track your requests. In the end, these changes will improve your ability to get the information you need and further streamline our process for handling requests.

Keep an eye out for more information as this project moves forward.