In October, Microsoft released the newest version of the Windows operating system. Windows 8 represents a big change for Microsoft because it is designed to work across computers, tablets, and phones. It also takes advantage of new technologies like cross-device synchronization and cloud computing by incorporating them directly into the operating system.

Any major change to an operating system (like Windows or Mac OS) presents a unique challenge for the Technology team. We need to simultaneously support customers who are using the new system and carefully plan for an upgrade of all compatible Simmons-owned computers and devices.

At this time, we are working to provide Service Desk employees with the skills needed to support Windows 8 as members of the Simmons community begin purchasing devices running the new operating system. We’re also making a careful assessment of the effort involved in upgrading compatible computers at Simmons. The first step will be to install Windows 8 on several computers in Technology and on a small number of public-use computers in the library. Deploying Windows 8 to these computers will allow us to assess its viability for a large scale upgrade in the next 12-18 months.

If you are considering upgrading your personal computer or purchasing a new device running Windows 8, we recommend visiting the officialMicrosoft Windows 8 website, where you can get more information about the operating system and find out how it is different from previous versions.