Category Archives: TechNews

Conferencing Technology Now Available in the SOM Executive Dining Room

SOM513_newsletterFunded by a generous grant from the Ruby W. and LaVon P. Linn Foundation, Technology and Advancement have partnered to significantly upgrade the technology available in the SOM Executive Dining Room (M513).

The Executive Dining Room is available for events that require advanced web conferencing and teleconferencing capabilities. With built-in support for presentations, screen and webcam sharing, GoToMeeting and Skype conferencing, and assistive listening devices, the space can accommodate events with up to 24 attendees.

To make things even easier, basic presentations can be set up without the support of Technology. Just follow the touch screen prompts to connect your device and display your presentation. For events requiring the use of conferencing features, please contact Technology two weeks in advance to ensure the proper configuration of equipment in the space.

If you would like to reserve the Executive Dining Room for an upcoming event, please contact Conferences and Special Events ([email protected]) to discuss available dates and times.

SOM513_newsletter3

New VoIP Phone Service Rolled Out Across Campus

phone-iconWhile many of our interactions with colleagues have moved to email, chat, web conferences, and other online communication tools, the telephone is still an important part of our day-to-day lives at Simmons.

In an effort to provide telephone service that integrates with our larger technology infrastructure and creates significant cost savings over time, Simmons Technology installed Voice Over IP (VoIP) phones across campus this year.

VoIP phones replaced our legacy phone system, which experienced frequent outages and was nearing a point at which we could no longer make repairs to keep it functioning at an acceptable level. As an alternative, VoIP represents a stable, long-term solution that maintains our previous phone functionality and provides new features, such as voicemail-to-email (available now), plus mobile phone twinning—forwarding calls from your office phone to a mobile or home phone—and a voice-activated directory (coming soon).

The Technology team’s primary goal is to implement new products and services in a way that ensures their long-term success. We recognize that moving to VoIP has been a significant transition for Simmons employees and we appreciate your patience. Your cooperation and participation are vital to the success of this project and everything we do to support business and strategic objectives.

For employees who need assistance with their VoIP phones, we have created FAQs and videos covering the most commonly used features. If you have additional questions about using your VoIP phone, please contact the Service Desk at 617-521-2222.

Good to Go: Mobile Apps & Sites for Simmons Services

app-icon-grid2Though we still spend time on campus, in our classrooms and offices, we also move around. A lot. And we take our computers, phones, and tablets with us. Often, this means encountering unique challenges when using services on various devices.

Fortunately, many services provided by Simmons Technology have high-quality mobile versions or apps to help you work no matter where you are or what device you’re on.

Google Apps

Workday

Moodle

  • Mobile site available and fully functional on most tablets and phones

VPN

Simmons Connection

  • The Technology team is developing upgrades to Simmons Connection and AARC that will provide a better experience on mobile devices. The updated mobile interface (coming soon) will allow students to check course schedules and grades on-the-go as well as the student events calendar, directory, campus map, and important phone numbers.