Category Archives: TechNews

Tips for Better YouTube Video Streaming

As the number of educational and informational videos on YouTube has grown, it has become an important source of streaming video content in classrooms and meetings. Because so many people are uploading and/or viewing content on YouTube at any given time, this can lead to occasional lags when videos are loading. Unfortunately, there is little that Simmons can do to rectify this issue. The lag is caused not by our servers or the Internet connection at Simmons but by the volume of bandwidth available at YouTube.

If we think of a flow of information like water, bandwidth represents the size of the pipe that the water flows through. Depending on the availability of bandwidth, a YouTube video can fluctuate in quality or pause while additional content loads. YouTube is working to make their video player more efficient and to present videos that will automatically adjust in quality based on available bandwidth, but neither of these tactics represents a complete solution to the lag in loading times.

There are a couple of things you can do to help alleviate slow loading times for videos. First, if you’re loading a long video but only want to show a select portion of it, you can create and share a link or embed the video on a website with a specified start time by following the instructions here. If a video is slow to load, you may also want to refresh the page or clear your web browser’s cache. You can find instructions on how to do that here. If you’ve tried these solutions and you find that video lag is still a persistent problem, please contact the Service Desk at 617-521-2222.

An Update on Google Apps for Faculty and Staff

The Technology team is moving rapidly to prepare for the Google Apps migration for faculty and staff. As we get ready to kick things off in January, we wanted to let you know when you’ll be migrated and what you can do to prepare.

We have recently posted the full migration schedule on ourproject website. The timeline is broken down into departments and schools. As your migration date approaches, Technology will work with a department or school liaison to coordinate individual migrations based on your availability.

Prior to your migration date, you will receive additional information about what to expect. If you want to get a jumpstart on migration, you can take a few steps to prepare. These include cleaning up old email folders. If you have email from several years stored on your computer, this is a great opportunity to get rid of old emails and files you no longer need. If you have questions about how to do this, please contact us. If you want to know more about the Simmons College email retention policy, please visit theSimmons College Policy Index or contact the College Archivist, Jason Wood.

If you’d like to learn more about Google Apps and how to use it, we recommend checking out the Quick Start Guides on the project site or attending an introductory training. We’re scheduling these sessions now and they’ll be available starting in January. Each session will provide an overview of Google Apps for Education and we’ll be available to answer questions you might have.

A question we’ve been hearing a lot recently is, “What’s happening to Meeting Maker?” To make this transition as smooth as possible, we’re going to keep Meeting Maker running for the time being. Once everyone has been moved to Google Apps (late April), we will set a timeline for shutting it off. One reason for keeping Meeting Maker active is that not all faculty and staff are moving to Google Apps simultaneously. If your department is moving early, you might still need Meeting Maker for appointments set by colleagues in other departments. Additionally, there is no foolproof way to move all meetings from Meeting Maker to Google Apps without potentially losing data. You will need to manually create any recurring appointments in Google Calendar. We estimate that this will take no more than an hour, even for those of you with complex recurring meetings. The Service Desk and migration team are also here to help you with the transition.

We hope you will take time to look at the project site and to familiarize yourself with Google Apps for Education. We’ll make announcements about training and additional resources after the winter break.

GSLIS Student Analysis Helps to Improve Simmons Connection

In Technology, we’re always looking for new ways to collaborate with other members of the Simmons community to get a fresh perspective on how we are contributing to Simmons and in what areas we could improve our services.

During the Fall 2012 semester, a group of students in GSLIS Professor Rong Tang’s Usability and User Experience course applied their knowledge to conduct a thorough evaluation of the Simmons Connection website. Working with Senior Web Developer Shino Ito, the students, Eric Gibbs, Lin Lin, and Elizabeth Quigley, researched usability studies for similar websites, designed a usability test, and recruited other students to participate in it. After the study sessions were completed, the GSLIS team analyzed the results and made recommendations for usability improvements on Simmons Connection.

The recommendations they included mirror several areas where we have focused attention based on previous feedback. Their work validated anecdotal evidence we had received from our customers and provided us with useful suggestions for how to improve the usability of the site. We’d like to thank them for their work and recognize the value of these kinds of projects that provide constructive feedback and give students experience and knowledge they can apply in their careers.

Microsoft Office Work-at-Home Discounts for Faculty and Staff

Did you know that you can get Microsoft Office for your personal computer for only $15? The Microsoft Work-At-Home license program allows Simmons College employees to purchase Microsoft software for use on their personal computers at a discounted price. The software can be downloaded instantly or mailed directly to you.

Available software includes Office 2010, Office for Mac, Windows 7, and more. To get started, follow this link and sign in with your Simmons user name and password. Then click on the “Faculty/Staff” tab and choose the product you’d like to purchase.

Through this site, you can also access discounts on software from Adobe (Photoshop, InDesign, and more) and statistical analysis software like SPSS.