Apple and HP Product Recalls

Simmons Technology would like to highlight two recent large-scale product recalls that could have a significant impact on our customers’ personally-owned devices:

If you believe that you might be affected by either recall, we encourage you to follow the process to return your item and have it replaced. Neither recall should affect any devices currently in the Simmons-owned fleet.

Get Tech Tutorials on the Go at Lynda.com

It’s crunch time. The semester is almost over. Papers are due. Projects are piling up. Finals are just around the corner. The last thing you need is to figure out how to use new technology.

Luckily, all students have access to thousands of video tutorials on lynda.com. The videos are created by experts and cover a wide range of topics. They’re also fully searchable, so you can quickly pinpoint the information you need.

Not that searching through hundreds of screencasts on YouTube hoping that someone covers that one thing you’re not sure how to do in PowerPoint isn’t fun, but trust us, this will be easier.

You can access lynda.com at any time by logging in with your Simmons username and password. If you need help, you can get more info here or call the Service Desk at 617-521-2222.

Here are some searchable courses and playlists that cover common tech tools:

New Course Evaluation System Rolls Out

In an effort to centralize and simplify course evaluations, Simmons Technology has partnered with the Provost’s office and the five schools to select and implement a new system.

The new system is rolling out across campus in stages, and brings with it a platform that integrates with Moodle and provides an easy-to-use interface for both students and faculty. Students will have access to course evaluations via Moodle on their computers, tablets, and smartphones. Faculty can work with online reports and analytics to better understand and interpret the feedback they receive from students in their courses.

The School of Social Work and the School of Library and Information Science have adopted the new platform during the Fall 2014 semester. Each school manages its own evaluations, making this initiative a true partnership between Technology and representatives from the schools.

Technology will be working with the School of Management and the School of Nursing and Health Sciences to implement the new course evaluation system beginning in the spring.

Using Google Sites for ePortolios

google-sites-logoThere’s a lot that you can do with Google Apps for Education. We all use it for email and our calendars, and many people use it for writing papers, creating spreadsheets and presentations, and making websites for projects and student organizations.

A less obvious feature that might be very helpful is using Google Sites to create an ePortfolio. Whether you’re a business major or a fine artist, creating a portfolio that reflects your skills and achievements is important for grad school applications and job hunting. Not only do ePortfolios showcase all that you’ve done during your time at Simmons, but they also encourage you to improve your writing and web design skills.

Google Sites makes it easy to collect and present your personal, professional, and academic experiences with customizable templates and an easy-to-use interface. You can upload images, embed documents, presentations, and YouTube videos, and link to other sites.

To get started, visit Google Sites at Simmons and click createto begin building your ePortfolio. There are many online guides to using Google Sites, but this PDF and this presentationprovide great introductions to the elements you’ll use to create an ePortfolio.

Of course, you’ll also need to collect everything you want to include in your portfolio. For more information about constructing a portfolio that reflects your goals, contact theCareer Education Center.

Colleges of the Fenway Network Improvements

In addition to the recent Colleges of the Fenway network upgrade, the consortium has also become a member of theBoston Internet Exchange. By joining the Boston Internet Exchange, Simmons is able to increase bandwidth, improve performance and connectivity, and reduce costs.

Joining the Boston Internet Exchange also aligns with overall College strategy and goals. As President Drinan commented, “Our focus continues to be cost containment, improving efficiencies, and most important, enhancing student opportunities.”

Simmons Technology is working hard to prioritize network improvements, which are integral to meeting our current needs and preparing for the future.

Net Neutrality: A Brief Explanation

net-neutrality-imageWhat is Net Neutrality?
The idea behind net neutrality is that Internet service providers (ISPs) should treat all Internet traffic equally and not create disadvantages for specific websites and web services, or “fast lanes” for others. In theory, this should stop companies like Comcast, Verizon, and AT&T from charging companies like Netflix or Google for better speed and service on the infrastructure they’ve built. In practice, things are currently a bit more complicated.

A Brief History
The short version is that various rulings by the Federal Communications Commission (FCC), which has broad oversight of the communications industry, have long dictated that ISPs needed to provide a level playing field for their customers. In 1996, Congress overhauled telecommunications law, breaking down communications services into two categories: telecommunications services (think traditional landline phone service), and information services (think Facebook), creating significant debate over how to classify ISPs. In 2005, the Supreme Court ruled that the Federal Communications Commission (FCC) could classify ISPs as information services, which industry lobbyists, among others, strongly encouraged them to do. So they did.

Earlier this year, an appeals court ruled that if in fact ISPs are information services rather than telecommunications services, then the FCC can’t impose net neutrality rules on them. This caused the FCC go back to the drawing board to generate a new set ofproposed rules, which were then opened for public comment. The public responded with more than 3.7 million comments.

What’s at Stake?
Without overstating things, the very idea of an Open Internet that provides equal access to all websites and services could be at stake.

Advocates of net neutrality point to recent deals like the one between Netflix and two ISPs (Comcast and Verizon) that provides improved speeds on their networks in exchange for payments from Netflix. Without net neutrality rules in effect, these so called paid prioritization deals could proliferate. Critics argue that paid prioritization will be a severe detriment to startups and innovators that don’t have the money to pay ISPs for preferred service in order to reach potential customers.

Additionally, without rules for net neutrality, it is conceivable that ISPs could deliberately reduce speeds for services that represent a competitive threat. For example, a telephone company (like Verizon) could diminish speeds of an Internet calling service (like Skype) because it competes with their own telephone service offerings.

Those in favor of net neutrality rules seem to represent a strong majority, comprised of both web content producers and the general public. Of those 3.7 million comments submitted to the FCC, almost all were in favor of net neutrality. In addition to overwhelming public support, most higher education consortia are firmly behind net neutrality.

On the flipside, critics of net neutrality argue that new rules would discourage ISPs from innovating and building costly new infrastructure, and that the simple act of crafting effective, long-term rules for a rapidly changing online landscape would be all but impossible.

What’s next?
The FCC is continuing to discuss the proposed rules and a decision is expected sometime next year. In addition, rules for wireless access have come to the forefront of the debate and the FCC looks to be on the cusp of removing classic distinctions between wired and wireless access to the Internet. Regardless of the new rules that eventually take effect, there surely will be ongoing debate, lawsuits, and uncertainty over how we view and regulate the Internet moving forward. While much of the discussion revolves around dense technical and legal issues, the underlying ideas and potential outcomes should be of interest to everyone who uses the Internet, which is just about everyone.

Additional Resources
Everything you need to know about network neutrality (Vox)
New York Times net neutrality coverage

Telephone System Replacement Is Underway

In response to the aging infrastructure of the campus telephone system, Simmons Technology has initiated a project to fully replace the system and all telephones at the College. After reviewing several viable options during a competitive bidding process, we have chosen a solution provided by Avaya, a worldwide leader in business communications.

The new system will provide a cost effective solution that integrates well with our current infrastructure. Additional features of the new system include enhanced emergency notifications, improved disaster recovery, mobile twinning (which connects cell phones to office phones), and a voice activated campus directory.

A phased deployment of this project will occur during the Spring 2015 semester. When complete, the replacement of the telephone system at Simmons will represent a major technology upgrade and will provide the College with a stable, long-term solution.

Coming Soon: Unlimited Storage in Google Drive

google_drive_logoIn the near future, Google will be rolling out Drive for Education, which will include unlimited storage and support for individual files up to 5 terabytes in size. If you work with large video or audio files or massive data sets, this will be a significant change. The switch to unlimited storage will roll out automatically across campus and you won’t need to make any changes to Google Drive or your account.

In addition, there’s a new Google Drive interface available. The new version will eventually become standard, but you can opt to switch to it now if you’d like to try out the new features. To switch, click the gear icon in the upper right corner of your Google Drive screen, then click Experience the New Drive.

After switching, you’ll immediately notice some changes: improved speed and performance, the option to use a grid or list view, one-click file previews, and drag-and-drop capability.

The toolbar at the top of the screen has also undergone an upgrade. Once you’ve single-clicked on a file, the toolbar allows you to preview, share, delete, or copy a direct link to the file without opening it.

Along with upgrades to the desktop version, there are new Drive apps for both Android and iPhone/iPad.

New Year, New Web Site!

After conferring with key stakeholders and considering important campus-wide dates, the Digital Ecosystem team has moved the launch of the new web site to January 7th, with promotion and communication continuing in the following week as Simmons gears up for the start of the semester. This date ensures that external delays won’t reduce the amount of testing and training time available to the community and that we do not risk impacting key admissions deadlines. We will launch with a polished, attractive site that features Simmons news and stories and makes them more visible online.

We have been working closely with Area Editors from each functional group to make sure that all content is up-to-date and will be granting them access to their content within the site on a rolling basis to review and make changes. Training for “Simmons Internal,” an online repository for many of our existing resources for students, staff and faculty who are already a member of the Simmons community, began last week.

A Digital Ecosystem newsletter with more details about the new site will be sent out soon. Please visit our project web site  for additional information.

Online Information Security Training Now Available

securing-the-human-newsInformation security is a complex and constantly evolving topic. Threats to the security of the Simmons network and our data, as well as your personal data, change every day. Fortunately, there are steps you can take to stay secure and to prevent most common causes of unauthorized access to your information.

To help you better understand current threats to information security and the resources available to you, Simmons Technology is providing access to a short, video-based security awareness course called Securing the Human. Topics covered include: an overview of how criminals gain unauthorized access to data, staying safe when browsing and using email, securing your mobile device, tips for using social media safely, and keeping personal information secure on our network and in the cloud.

The course consists of 2-5 minute video sessions and takes about an hour to complete. It is available online at any time to faculty and staff.Completion of the training is necessary for compliance with Massachusetts Standards for the Protection of Personal Information, and we encourage you to do so at your earliest convenience.

You should have received an email recently notifying you that your account has been created and containing a link to the training. If you do not have this email, you can also access the training directly by visitingsso.securingthehuman.org/simmons and signing in with your Simmons username and password. If you have any problems accessing or completing the training, please contact the Service Desk at 617-521-2222.