Tag Archives: 201209

Increased Email Quota for Faculty and Staff

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Email storage increased to one gigabyteRecently, the Infrastructure & Online Services group completed a significant upgrade to the space we use to store faculty and staff email. As a result, all faculty and staff now have 1 gigabyte of storage for their email with more available by request. This represents a fivefold increase over the previous mailbox quota.

The upgrade to storage space was completed in tandem with the continued effort to virtualize servers and services at Simmons. Virtualization allows us to be more flexible with storage space, in effect, allocating the space where and when we need it most. It also makes backing up the content of our servers more effective and provides increased opportunities for helping you to retrieve lost or accidentally deleted files when emergencies arise. In addition, all data on our servers is constantly replicated to our auxiliary data center that provides up-to-the-second data redundancy.

Data storage infrastructure at Simmons

Increased email storage for faculty and staff also creates an additional long-term benefit as we upgrade current systems. In FY14, we will roll out a new and improved email platform for faculty and staff. In preparation, we recommend that all faculty and staff take advantage of the increased email quota by storing their email on the Simmons servers rather than on their computer’s hard drive. Email stored locally on your computers and mobile devices can be very difficult (or, in some situations, impossible) to restore in the event of a system crash, and keeping it on our servers allows us to better assist you in finding and retrieving data. During the transition, we will help you migrate any email that is currently stored on Simmons servers to the new platform.

If you have questions about email storage or how to set up your email client (e.g. Thunderbird, Outlook, Apple Mail) to keep mail on the server rather than on your computer, you can contact the Service Desk at 617-521-2222. We’ll be happy to answer your questions and help you configure your email.

Google Hangouts: Collaborative Tools for Students and Professors

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In August, we sent out an announcement to all students that we had recently enabled Google+ as part of our Google Apps for Education offerings. In case you missed that email, we want to share some of the helpful tools available on Google+. At its core, Google+ is a social networking tool built on sharing information in real-time via text, chat, and video. Much like Facebook, it allows you to connect with people you know and share things with them. Beyond that, it provides powerful collaboration tools that integrate with your Simmons Gmail.

One of the most exciting features is Google Hangouts. Hangouts are online spaces where you can invite up to nine other people and then chat or work on projects face-to-face. You can even edit projects in Google Docs while in your Hangout. So, the next time you can’t get everyone in the same place at the same time or when all of the library study rooms are booked, you can still meet and work face-to-face on your class projects.

These tools aren’t just for students. Faculty members with personal Gmail accounts can use Google Hangouts as a videoconferencing tool for guest speakers or even virtual office hours.

Finding Google Plus in Gmail

To get started with Google+, click on “+You” in the upper left corner of the screen when you’re in Simmons Gmail. Google will take you through a few steps to set up your profile, and then you’re ready to go!

If you need some help figuring out how to use Google+ or Google Hangouts, check out these resources:

Google+

Google Hangouts

While Google provides the most up-to-date service and support information, you can always contact the Service Desk (617-521-2222) for help with specific questions or problems while using Google+ and Google Hangouts.

The Latest News on Simmons Moodle

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We are pleased to report that GSLIS and SNHS courses for Fall 2012 are live in Simmons Moodle. Our in-person demonstration tables in the GSLIS Palace Road lounge and the 3rd floor of Park Science Building were well-attended by students, and faculty members can continue to find orientation materials and drop-in sessions in person or online. We are beginning to meet with departments that will be rolling on in Spring 2013. Information about the upcoming Spring 2013 roll-out can be found here.

Please remember that any questions, comments, or feedback about Simmons Moodle can be directed to [email protected].

Simmons Connection: We want Your Feedback

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With the Fall semester well under way, most students, staff, and faculty have probably used Simmons Connection to access information about classes, events and other campus news. Behind the scenes, Technology is working on the next phase of Simmons Connection. We’re currently mapping out changes and improvements based on your feedback and we will continue to do so as work on this new platform progresses.

We are aware that some features in Simmons Connection have not worked as well as we had originally intended. For example, the revamped menu structure in AARC has caused some confusion and we found that the display of student email was working inconsistently. Your feedback has helped us to identify these issues and subsequently make changes to improve or replace features as necessary.

As we prepare for phase two, we want to keep the lines of communication open with everyone in the Simmons community. If you have problems that you’ve encountered or suggestions for future improvements and upgrades, we encourage you to submit feedback on the Service Desk website using this link. Every comment we receive from you is discussed among the team and we will follow up to let you know when and if we can incorporate your ideas.

Thank you for taking the time to be a part of the ongoing upgrades to technology at Simmons.