Simmons Technology has partnered with the Career Education Center to select a new career software platform for the College. We are excited to announce that Handshake, the new online career platform for the Simmons community, went live for all students on January 29. Handshake replaces CareerLink, which had been in place since 2003.

Handshake’s features include an expanded job board with listings from thousands of top local and national employers, personalized job recommendations based on a student’s major, interests, and lifestyle preferences, the ability to follow favorite employers and jobs and have notifications sent to you, mobile optimization with an app for Apple iOS (Android app coming soon), and much more.

Students can log in to Handshake at simmons.joinhandshake.com to customize their profile and start connecting with employers. Faculty and staff interested in having a Handshake account should contact the CEC at [email protected] or 617-521-2488.

Over the summer and throughout the fall semester, Simmons Technology worked to replace the aging WiFi network infrastructure on both the academic and residence campuses. We are pleased to announce that our work is now complete and that Simmons College has an entirely new and improved WiFi network. This significant upgrade provides double the previous bandwidth and improves coverage in all areas on campus, giving you a strong connection no matter where you are.

For the best connection to the upgraded wireless network, we recommend connecting your computers and mobile devices to the Simmons Secure network. For devices such as gaming consoles, you’ll need to choose the Simmons network in order to get online.

If you need help connecting your devices to the new network or experience any issues with WiFi on either campus, please contact the Service Desk (617-521-2222) for assistance.

Over winter break, Simmons Technology has continued the technical work necessary to implement an important College-wide policy that allows students to use a first name other than their legal first name at Simmons.

As a result, all Simmons students can now update their first name and have it reflected in Moodle in addition to their email alias, Campus Card, and the AARC class roster. We are working to make this option available in additional College systems and to streamline the process.

For more information about how to update your first name and to learn about how this differs from a legal name change, visit the Registrar’s page on Name and Address Changes.

If you have any questions, please contact the Service Desk at 617-521-2222 or [email protected].

In April, Duo Mobile—the platform we use for two-step verification when logging into Simmons systems—will discontinue support for their mobile application for anyone using the iOS 9 or Android 5 operating systems on their mobile devices. This change will not affect your use of the app if you’ve already installed it on your device, and you can continue using it to authenticate when logging into Simmons systems. However, you may no longer be able to download (or reinstall) the Duo Mobile app until you update your device’s operating system.

While these changes won’t affect anyone who has already installed the app, Simmons Technology strongly encourages you to update your mobile device’s operating system. Updating ensures that your device has the latest security enhancements and provides you with a better experience when using most apps. See the following links if you need help with updating your operating system:

• iOS
• Android

If you have questions about updating your mobile operating system or about using the Duo Mobile app for two-step verification, please contact the Service Desk at 617-521-2222 or [email protected].

Trying to remember a colleague’s extension? Hoping to make a quick call to the Copy & Mail Center to check if your print job is ready? Just dial x3411 on campus and ask for the person or department you want.

It’s easier than ever to connect by using the Simmons voice-activated directory. Call x3411or 617-521-3411 from off campus and say the name of the person or department you’re looking for and the system will route your call.

You can also search for departments by saying department guide or using synonyms, such as help desk to reach the Technology Service Desk. If the directory is unable to find a match, there’s an operator available to assist you during normal business hours.

In March 2018, Google will retire the desktop app that allows you to sync files from Drive to a folder on your computer. Between now and then, you might see a popup message in Google Drive stating that, “Google Drive for Mac/PC is going away soon. To continue syncing files on your desktop, install Drive File Stream.”

Drive File Stream is a new application that will free up space on your hard drive by storing documents in the cloud but displaying them in a folder on your computer. This change will improve integration with other Google Drive features and allow for seamless updates to shared documents.

Because Drive File Stream is significantly different from the existing app, we’re asking anyone with a Simmons-owned computer not to take action at this time. The Technology team is working to test Drive File Stream and prepare Service Desk technicians to support it. We will follow up early in the spring semester with more information and a detailed upgrade plan for the entire community.

Over the past three months, Simmons Technology fully updated the media system in C103 in the Main College Building. This room now has integrated digital tools for use in classes and meetings, including:

• High-lumen laser projector with a brighter image and a lamp that will never need to be replaced
• Digital video system that connects to most laptop computers
• Auto-tracking camera that shifts focus to whoever is speaking. This new camera will enhance video streaming, lecture capture, and web conferencing in the room
• Audio conferencing infrastructure
• Touchscreen controls for all room features

Visit the Service Desk website to learn more about C103’s new features, or call us (617-521-2222) to set up an appointment for in-room training.

Microsoft is now deploying two major upgrades to their standard operating system each year. Because these upgrades are time and resource intensive, we want to ensure that everyone in the community is aware of when Simmons Technology will update the operating system on Simmons-owned computers.

To minimize disruptions to employees, we will delay upgrades to individual computers in order to test the newest version and verify that it works with all software and systems currently in use at Simmons. Windows 10 upgrades will be installed on Technology department, library, and classroom machines before we upgrade faculty and staff computers.

The newest Windows 10 release is currently being tested and will be deployed to the community prior to the spring semester. If you are using a Simmons-owned Windows computer, you will receive more information about this upgrade in January.

If you have questions about this change in the meantime, please contact the Service Desk (617-521-2222).

Simmons Technology and the Academic Technology Committee are proud to announce the launch of a new academic technology resource site that will support teaching and learning at the College.

The site is designed to support instructors’ use of currently available technology; introduce faculty to new technologies; keep you informed of upcoming events for faculty; and facilitate online collaboration and discussion among faculty members.

You can access the site at acadtech.simmons.edu. We hope you’ll take the opportunity to explore the site and provide us with your feedback by using the contact forms on the site. We will be continuously expanding the site and adding new content. Our goal is to provide you with a dynamic and growing resource that is driven by your needs.

Even though National Cyber Security Awareness Month is just about over, that doesn’t mean it’s time to stop thinking about staying safe online.

In October, Simmons Technology identified multiple sophisticated phishing attempts to steal the personal information of College employees and students. The bad news is that this was a pretty typical month. The good news is that you can take simple steps to reduce your vulnerability to these types of attacks.

To start, always ensure that you are logging into a Simmons College website by looking for the green lock icon and the words “Simmons College [US]” in your browser’s address bar.

Most Simmons websites also use SharkPass two-step verification, which sends a push notification to your mobile device and asks you to confirm the login. If you receive a push notification but haven’t explicitly requested one from SharkPass, you should deny the login attempt.

As always, if you think your account might be compromised or that someone is trying to access your account, you can contact the Service Desk (617-521-2222) for help.

In addition to avoiding phishing attempts, you can take steps to keep your devices and data secure:

• Ensure that your computer is protected by antivirus software
• Keep your devices and apps up-to-date
• Use strong passwords and consider employing a password manager
• Never click on suspicious links or divulge personal information via email or on untrusted websites
• Stop and think before sharing content online, especially on social media

The Service Desk is available to answer your questions about cyber security and to provide you with additional resources to keep your personal information safe. Call us at 617-521-2222 or contact us online at servicedesk.simmons.edu.