Access Technology Support Online and On Campus

Computer upgrade icon

As students head back to campus and faculty and staff prepare for the fall semester, Simmons Technology wants to ensure that you have the resources you need for the first day of classes.

Get Answers to Your Tech Questions

Online
The Service Desk website is always available and features answers to common questions and links to popular services. You can also submit support requests directly through the site.

Over the Phone
The Service Desk provides phone support Monday–Friday from 7:30am–5:30pm, with additional classroom/event support hours from 5:30–9:00pm on weekdays and 8:00am-3:00pm on Saturdays. Call 617-521-2222 to speak with one of our technicians.

In Person
The Technology Support Center is located on the 3rd floor of Lefavour Hall in L331 and is open for walk-ins Monday–Friday from 8:00am–6:00pm.

Get Started with Technology at Simmons

If you’re new to Simmons, get started quickly with our tech overviews:

Learn more about our Popular Services, including:

  • AARC
  • Campus Print
  • Simmons Moodle
  • Technology Discounts
  • Online training at Lynda.com

Get up to speed on Information Security and two-step verification, then download antivirus protection for your personal computer.